Ahmed Ahmed

About Me

"""

Hi! I’m Ahmed, an aspiring Data Analyst and Software Developer with a strong foundation in IT infrastructure and automation within healthcare environments.

I excel at bridging IT operations with data workflows—collecting, cleaning, and analyzing operational data to drive business decisions and improve system efficiency. My toolkit includes Python, SQL, Power BI, and automation scripting across multiple platforms.

Outside work, I explore esports analytics, automotive technology, and cognitive psychology. Let’s connect if you need someone who can streamline workflows and uncover insights through data.

"""

Experience

Download Resume

Desktop Support Analyst – St. Joseph’s Healthcare Hamilton

June 2024 – Present

Migrated code base to internal Git server using Gitea, MySQL, and Ubuntu to centralize script management and version control.
Built PowerShell + Excel pipeline to clean AD user data, migrate 200+ Ricoh printers to HP address books, and audit security groups & shared mailboxes.
Developed FastAPI service to extract CSVs from SFTP and load into SQL for real-time dashboard reporting.
Consolidated printer assets into an Access database, improving multi-site tracking and reporting efficiency.
Automated login scripts & drive maps using Python, PowerShell, and Tinkerer UI to standardize configurations.
Tier 2 support across all locations via ServiceNow, Cisco ISE, SCCM, Intune, and Citrix Workspace.
Administered hybrid Exchange environments via Exchange Admin Center.
Managed identities & policies in Azure AD and Microsoft Intune.
Monitored & secured network devices using Ordr’s security platform.
Migrated departmental codebase from shared drives to centralized Gitea server.
Collaborated with Hamilton Health Sciences labs on software and device support.

Deployment Technician – Microserve

May 2023 – May 2024

Deployed and configured 1,000+ desktops across hospitals, ensuring compliance and consistency.
Automated imaging with batch scripts, reducing setup time by 40%.
Maintained stability across Windows, Linux, and MacOS VMs.

Software Developer Intern – Nasser Bin Khalid Co.

Summer 2019

Built Java Swing shipping management system, digitizing paper workflows.
Migrated codebase to Git, enhancing collaboration and code history tracking.

Skills

Languages: Python, SQL, JavaScript, HTML/CSS, Java, R

Frameworks & APIs: Flask, FastAPI, REST API

Databases: MySQL, SQLite, MS Access

Tools: PowerShell, Git, Bash, GitHub Actions, ServiceNow, Cisco ISE, Exchange Admin Center

Data & Visualization: Pandas, NumPy, Power BI, Tableau, Matplotlib, Seaborn

Dev Practices: OOP, Unit Testing, CI/CD

Soft Skills: Problem Solving, Communication, Documentation

Languages Spoken: English (Fluent), Arabic (Native)

Projects


def gta_highway_collision_analysis(R, SQL, Tableau):

    """
    Uses R and SQL to clean and analyze collision data from highways 403 and 407.
    Generates an interactive Tableau dashboard highlighting high-risk zones and temporal trends.
    """


def toronto_crime_dashboard(Python, Power BI):

    """
    Processes Toronto crime datasets with Python, creating Power BI visualizations.
    Identifies patterns by offense type, location, and time of day for stakeholder decision-making.
    """


def document_search_engine(Python, ElasticSearch, Kafka, Docker):

    """
    Microservice-based data wrangler for refining, ranking and analyzing documents
    while preprocessing using user-defined lambda functions.
    """


def rdp_web_server(Python, PicoNet, TCP/IP, Oracle VM):

    """
    Implemented from scratch a simple web server (SWS) framework following the HTTP protocol
    allowing file transfer through reliable datagram protocol (RDP).
    """


def ar_tour_app(Unity):

    """
    Developed an Augmented Reality museum tour app for an interactive visitor experience.
    """


def stock_market_discord_bot(JavaScript, Node.js):

    """
    Semantic analysis of user questions for round-the-clock channel moderation support;
    integrated with Alpha Vantage API to provide real-time insight into the stock market.
    """


def group_chat_mobile_app(Java, XML, Android Studio, Firebase):

    """
    Group chat app used to connect students only for the duration of course projects,
    removing redundant group chats.
    """


def rl_controlled_car(Python, Gym Retro, RL):

    """
    Trains reinforcement learning agents in OpenAI Gym Retro to navigate obstacles.
    Compares performance in tournament-style evaluation for best policies.
    """


def microservices_data_api(Python, FastAPI, SQL, SFTP):

    """
    Develops a FastAPI service to ingest CSV files from SFTP and store records in SQL.
    Exposes RESTful endpoints for downstream applications and real-time data access.
    """


def printer_migration_tool(PowerShell, CSV):

    """
    Automates conversion of Ricoh address book CSVs to HP format using PowerShell.
    Streamlines mass migration of printer contacts and settings across networks.
    """

Education

BSc in Computer Science – University of Victoria

2019 – 2023

Specialization in Machine Learning and Intelligent Systems
Relevant Coursework: Data Mining, Artificial Intelligence, Data Structures & Algorithms, Database Systems, Operating Systems, Networking, System Analysis

Interests